General Inquiries2020-02-11T19:32:52+00:00

General Inquiries

Frequently Asked Questions

Where can I get tickets for the festival?2021-08-30T17:39:05+00:00

Tickets can be purchased online through via our tickets page (*Service fees will apply.)

All festival 3 day passes, single day tickets or camping tickets purchased through the website will be held at  the Pepsi amphitheater Box Office Will Call where you may exchange them for appropriate wristbands. Simply bring your ticketing receipt or confirmation number and photo ID as proof of your purchase to the Pepsi Amphitheater Box Office.

Where is the festival held?2018-10-05T16:38:38+00:00

The festival takes place at various venues in Fort Tuthill County Park, located off exit 337 (the same exit that you take for the Flagstaff Pulliam Airport) on Interstate 17 south of Flagstaff. The main stage is in the Pepsi Amphitheater at Fort Tuthill. The park entrance is on Route 89A, just west and north of the interstate overpass. Look for signs that say “Bluegrass Festival This Weekend” to direct you. Once you reach the fairgrounds, there is additional signage. There is a map on our venue page that can also help guide you.

How far is the amphitheater from the camping area?2021-08-30T17:29:45+00:00

All camping areas are a moderate, 1/8- to 1/4-mile walk from the amphitheater. There will be a free shuttle service between the campground and the amphitheater running in a continuous loop from the campground and parking lots to the amphitheater. The shuttle stops are at the campground, main parking lot and amphitheater during main stage festival hours. More information will be posted at the shuttle stops about pickup times and routes. Shuttle times will be posted at the entrance to the amphitheater and campground. The campgrounds connect to the Flagstaff Urban Trail System (FUTS), where you can hike or bike for miles.

Are campfires allowed at the campground?2019-02-04T19:59:13+00:00

Campfires are okay in some of the campgrounds, barring any fire restrictions. If there are fire restrictions, you will be notified upon check-in. Please use the existing campfire rings available and you may choose to bring your own above-ground fireplace. Campfires must NOT be left unattended. Make sure yours is out before leaving the campground or retiring for the evening. Wood is available for sale, or you may bring your own. Pack it in, pack it out. Do not leave unused wood in the campground. Wood cutting inside the park is prohibited.

Visit our camping rules page for more details on campfires.

Where are your rules and policies regarding seating, food, etc?2021-07-23T21:16:06+00:00

Please visit our Rules & Policies page for all details about seating, parking, food, animals and more.

May I bring my own chair to the festival?2021-08-20T17:35:27+00:00

You may bring your own lawn chair to the festival. There is also a large area in front of the stage where you may use the provided folding chairs or you may place your own low-profile chair on the lawn.

Please be considerate and not block others’ views of the stage.

If you leave your seats unattended, they are available for others to sit in until you return. You need to bring your chair with you at the end of each night. If you leave your chair inside the festival, you will find it outside the festival gate the next morning.

How long are 3-day Early Bird tickets available?2021-06-21T18:53:11+00:00

Early Bird tickets are no longer available for the 2021 festival. Visit our tickets page to purchase tickets and get current pricing information.

Is there a map of the area where the festival is held?2018-10-05T16:38:37+00:00

Yes, we have a map of the fairgrounds that locates the campgrounds, the venues, roads, foot trails, restrooms, parking, first aid and more on the venue page. There is also a general Google map in the footer.

Can I enter and leave the festival throughout the day?2013-11-19T07:31:05+00:00

When you arrive at the festival, we’ll exchange your ticket for a wristband which allows you to enter and exit the festival grounds throughout the weekend.

How can I find out which bands are playing?2015-02-10T03:09:34+00:00

Visit our lineup page.

What time is my favorite band playing?2014-03-17T20:22:38+00:00
What are the festival hours?2021-07-23T18:24:37+00:00

Friday: Gates at 10:00 am
Music from 11:00 am – 9:00 pm
Saturday: Gates at 9:00 am
Music from 10:00 am – 9:00 pm
Sunday: Gates at 8:30 am
Music from 9:00 am – 5:30 pm

Times are subject to change, so check back before the festival for the exact times.
Visit the schedule page for exact times.

How can I receive information about Pickin’ in the Pines by e-mail?2019-02-04T19:56:08+00:00

Sign up to receive e-mails from Pickin’ in the Pines in the subscribe box at the bottom of any page. We send out messages occasionally, when we have important announcements to make, but we don’t share our list! You can also follow Pickin’ in the Pines on Facebook.

How can I be a vendor at the festival?2014-03-17T20:24:14+00:00

Please visit our vendor page for more information.

How can my business become a sponsor of the festival?2014-03-17T20:25:34+00:00

Visit our sponsorship page for information about how to become a sponsor of the festival.

How can I volunteer at the festival?2021-06-21T18:54:44+00:00

Pickin’ in the Pines runs on volunteer energy! Please visit our volunteer page to get information about how to volunteer at our festival.

Is there transportation around the festival grounds?2021-08-30T17:29:51+00:00

All camping areas are a moderate, 1/8- to 1/4-mile walk from the amphitheater. There will be a free shuttle service between the campground and the amphitheater running in a continuous loop from the campground and parking lots to the amphitheater. The shuttle stops are at the campground, main parking lot and amphitheater during main stage festival hours. More information will be posted at the shuttle stops about pickup times and routes. Shuttle times will be posted at the entrance to the amphitheater and campground. The campgrounds connect to the Flagstaff Urban Trail System (FUTS), where you can hike or bike for miles.

What’s available for kids to do at the festival?2019-02-15T00:16:57+00:00

There’s so much for kids to do during the festival weekend! Arts and crafts, bubbles, dancing, workshops and so much more. Kids (age 14 and under) are admitted free with their grownups!  Visit the kids activities page for more information.

What’s the schedule for workshops?2014-03-17T20:31:19+00:00

The workshop schedule will be posted shortly before the festival on the workshop schedule page.

Why haven’t I received my tickets for the festival?2019-02-04T19:57:21+00:00

Tickets can be purchased online through RPM Ticketing via our tickets page (*Service fees will apply.) 

If you’ve already purchased tickets and have a question about your order, contact info@r-entertainment.com.

All festival 3 day passes, single day tickets or camping tickets purchased through the RPM Ticketing website will be held at the Pepsi amphitheater Box Office Will Call where you may exchange them for appropriate wristbands. Simply  bring your RPM Ticketing receipt or confirmation number and photo ID as proof of your purchase to the Pepsi Amphitheater Box Office.

What can I do about a problem with my ticket order?2018-02-21T03:03:56+00:00

Please contact RPM Ticketing first at info@r-entertainment.com. They handle all ticketing needs and have records of all ticket orders. If you need further assistance, email us using the contact form at the bottom of this page. Someone will get in touch with you as soon as possible.

I’ve purchased tickets, but now I can’t come. Can I get a refund?2021-07-23T21:06:19+00:00

Refund Policy: Tickets are non-refundable. If you are unable to use your ticket, you may designate someone else to use it by giving them your printed ticket with barcode to be exchanged for a wristband at the Amphitheater Box Office. If someone else will be using a ticket in your name that is being held at Will Call, contact RPM Ticketing to transfer your ticket into their name: info@r-entertainment.com.

May I bring my own food into the Amphitheater?2018-10-05T16:38:37+00:00

We have an agreement with the County and as in previous years, attendees may bring up to a 1 gallon ziplock bag of personal snacks, or a very small personal cooler with sealed drinks and snacks. (6 pack style cooler). You may also bring in sealed water bottles. No glass or alcohol allowed. Vendors inside the venue will offer a wide range of foods including vegetarian and gluten free options. 

Booking Inquiries2020-02-24T18:49:11+00:00

Thank you for your interest in performing at the festival. Pickin’ in the Pines has a closed artist submission process and does not accept unsolicited artist submissions. Please do not contact Pickin’ in the Pines regarding artist submissions. Thank you.

May I bring my own drinks into the Pepsi Amphitheater at Ft. Tuthill County Park?2018-10-05T16:38:38+00:00

You may bring your own water in factory-sealed containers only. There are drinking fountains inside the amphitheater, so to cut down on waste, we encourage you to bring an empty water bottle with you to the venue, and fill it from the drinking fountain. If you bring liquids in re-useable containers, you will be asked to empty them before entering the festival grounds. A variety of beer, soda, coffee and wine will also be for sale. Only small personal coolers are permitted, no large coolers. No glass or alcohol allowed.

May I bring my pet to the festival or campground?2021-07-01T04:14:48+00:00

Only Certified Service Animals are allowed inside the Pepsi Amphitheater.  No other pets are allowed inside Pepsi Amphitheater.

NEW THIS YEAR: Pet Policy for the campgrounds
Please read our new pet policy for the campground here.
How can I enter my band into the band contest?2014-03-17T21:03:30+00:00

Visit the band contest page for information about how to enter the band contest.

Are there showers at the campground?2015-02-10T03:10:35+00:00

Showers are available to our campers by donation. Find out more details at the campground check-in during the festival. For additional Flagstaff shower locations please see Flagstaff shower options for more information.

Is RV camping available?2014-03-17T21:16:00+00:00

Please visit our camping page to learn more about RV camping options.

Why are there ticket fees and will there be fees at the box office?2021-07-23T21:08:48+00:00

Pickin in the Pines partners with RPM Ticketing, the ticket company that does all ticketing for Pepsi Amphitheater in Flagstaff, AZ. RPM ticketing has a fee associated with every ticket and handles all ticketing needs. This includes advance tickets and day of show tickets, although we highly recommend you buy your tickets in advance in case we sell out early.

Pricing on Pickin’ in the Pines tickets is some of the lowest of this caliber of festival in the west, and we do keep our pricing low in knowing that there will be additional ticket fees. We are a Nonprofit Music festival run mostly by volunteers, and we need the ticket agency’s help to handle all ticket purchase transactions, which can be complicated with the number of different ticket types and camping types we offer. Thank you for your understanding and we hope you enjoy the festival.

Do you sell tickets locally in Flagstaff?2021-07-23T21:08:55+00:00

Due to public safety concerns and social distancing restrictions in place to combat the spread of COVID-19, tickets are available online only. This decision was made in partnership with our local ticket outlets, who are trying to minimize contact through the uncertainty of the pandemic. Although things have gotten better, there is still concern that things may change and this decision was not made lightly. Restrictions in Coconino County opened up much later than we normally would start planning the festival, and we are cautiously moving forward. Thank you for your understanding and we hope you enjoy the festival. 

What are my camping options?2018-10-05T16:38:38+00:00

Camping options have changed from previous years. For up to the minute information, please visit our camping page.

Where is the Pepsi Amphitheater at Ft. Tuthill County Park located?2018-10-05T16:38:36+00:00

The Pepsi Amphitheater (formerly called Pine Mountain Amphitheater) is located off exit 337 (the same exit that you take for the Flagstaff Pulliam Airport) on Interstate 17 south of Flagstaff, Arizona. The amphitheater is inside of Fort Tuthill County Park. The park entrance is on Route 89A, just west and north of the interstate overpass. Look for signs that say “Bluegrass Festival This Weekend” to direct you. Once you reach the fairgrounds, there is additional signage. There is a map on our venue page that can also help guide you.

Are vehicles allowed in the campgrounds?2017-02-27T01:09:26+00:00

Each of the campgrounds has different rules for vehicles. Some campground tickets come with a vehicle pass, some need to be purchased in addition to the camping ticket. Visit our camping page for details about each campground.

Go to Top