General Inquiries

General Inquiries2023-02-03T22:56:54+00:00

Frequently Asked Questions

Where is the festival held?2024-01-24T15:24:20+00:00

The festival takes place in Flagstaff, Arizona at various venues in Fort Tuthill County Park, located off exit 337 (the same exit that you take for the Flagstaff Pulliam Airport) on Interstate 17 south of Flagstaff. The main stage is in the Pepsi Amphitheater at Fort Tuthill. The park entrance is on Route 89A, just west and north of the interstate overpass. Look for signs that say “Bluegrass Festival This Weekend” to direct you. Once you reach the fairgrounds, there is additional signage.

Find maps and directions on our venue page.

Where are your rules and policies regarding seating, food, etc?2021-07-23T21:16:06+00:00

Please visit our Rules & Policies page for all details about seating, parking, food, animals and more.

What are the parking options?2024-03-18T18:05:26+00:00

General parking at Pickin in the Pines is free. The General parking lot is located a short distance from the amphitheater. There is a free shuttle that runs between the parking lot and the amphitheater.

The Handicap parking lot located next to the amphitheater. This parking lot is free, first come, first serve and fills up early in the day.

A Premium parking lot is located across from the handicap parking lot. Premium parking is available to purchase through the ticket page on July 1st when single day tickets go on sale and is $20 per vehicle, per day.

Is there a map of the area where the festival is held?2022-05-16T21:55:47+00:00

Yes, we have a map of the fairgrounds that locates the campgrounds, the venues, roads, foot trails, restrooms, parking, first aid and more on the venue page.

Can I enter and leave the festival throughout the day?2023-08-09T16:23:10+00:00

Yes. When you arrive at the festival, we’ll exchange your ticket for a wristband which allows you to enter and exit the festival grounds throughout the weekend.

How can I find out which bands are playing?2013-11-19T07:30:26+00:00

Visit our lineup page.

May I bring my own food into the Amphitheater?2023-09-13T23:31:49+00:00

Attendees may bring a small bag of personal snacks or a very small personal cooler with sealed drinks and snacks (6 pack style cooler). You may also bring in sealed water bottles. No glass or alcohol allowed. Vendors inside the venue will offer a wide range of foods including vegetarian and gluten free options. 

May I bring my own drinks into the Pepsi Amphitheater at Ft. Tuthill County Park?2023-09-13T23:30:17+00:00

You may bring your own water in factory-sealed containers only. There are drinking fountains inside the amphitheater, so to cut down on waste, we encourage you to bring an empty water bottle with you to the venue, and fill it from the drinking fountain. If you bring liquids in re-useable containers, you will be asked to empty them before entering the festival grounds. A variety of beer, soda, coffee and wine will also be for sale. Only small personal coolers are permitted, no large coolers. No glass or alcohol allowed.

How can I volunteer at the festival?2023-08-07T21:53:37+00:00

Pickin’ in the Pines runs on volunteer energy! Please visit our volunteer page to get information about how to volunteer at our festival.

What time is my favorite band playing?2013-11-19T07:29:45+00:00
How far is the amphitheater from the camping area?2023-08-07T21:54:48+00:00

All camping areas are a moderate, 1/8- to 1/4-mile walk from the amphitheater. There will be a free shuttle service between the campground and the amphitheater running in a continuous loop from the campground and parking lots to the amphitheater. The shuttle stops are at the campground, main parking lot and amphitheater during main stage festival hours. Shuttle times will be posted at the entrance to the amphitheater and campground. The campgrounds connect to the Flagstaff Urban Trail System (FUTS), where you can hike or bike for miles.

Is Pickin’ in the Pines wheelchair accessible?2022-07-22T21:01:13+00:00

Yes! Pickin’ in the Pines is accessible! The Pepsi Amphitheater is wheelchair accessible from the main parking lot to the covered stage. We set aside a convenient location that is flat space for people with wheelchairs or mobility support devices. This area includes seating for an assistant. Additionally, we have an onsite Safety Team to assist in locating accessible seating. If you would like assistance, please ask at the main entrance.

Is there transportation around the festival grounds?2023-08-07T21:54:55+00:00

All camping areas are a moderate, 1/8- to 1/4-mile walk from the amphitheater. There will be a free shuttle service between the campground and the amphitheater running in a continuous loop from the campground and parking lots to the amphitheater. The shuttle stops are at the campground, main parking lot and amphitheater during main stage festival hours. Shuttle times will be posted at the entrance to the amphitheater and campground. The campgrounds connect to the Flagstaff Urban Trail System (FUTS), where you can hike or bike for miles.

Can I use a 3-day or single day festival wristband for multiple people?2024-02-20T16:47:14+00:00

No. All Pickin’ in the Pines festival wristbands are non-transferable. Festival wristbands are fastened to one attendee for the entire 3 days of the festival (or for one day if you purchased a Friday, Saturday or Sunday ticket). Keep your wristband on for the duration of the festival.

What are the festival hours?2023-08-14T17:13:23+00:00

Friday: Gates at 9:00 am
Music from 10:00 am – 9:00 pm
Saturday: Gates at 9:00 am
Music from 10:00 am – 9:00 pm
Sunday: Gates at 9:00 am
Music from 9:30 am – 5:30 pm

Times are subject to change, check back before the festival for the exact times.
Visit the schedule page for exact times.

How can I receive information about Pickin’ in the Pines by e-mail?2023-01-22T19:10:53+00:00

Sign up to receive e-mails from Pickin’ in the Pines in the subscribe box at the bottom of any page. We send out messages occasionally, when we have important announcements to make, but we don’t share our list! You can also follow Pickin’ in the Pines on Facebook and Instagram for the latest news.

Can I ride my bike to the festival?2023-01-22T19:11:27+00:00
You can ride your bike from Flagstaff to the Pepsi Amphitheater at Ft. Tuthill by utilizing the Flagstaff Urban Trail System (see map).
Bike racks are provided near the box office.
How can I be a vendor at the festival?2013-11-19T07:26:54+00:00

Please visit our vendor page for more information.

How can my business become a sponsor of the festival?2013-11-19T07:25:18+00:00

Visit our sponsorship page for information about how to become a sponsor of the festival.

What’s available for kids to do at the festival?2024-03-14T16:37:50+00:00

There’s so much for kids to do during the festival weekend! Arts and crafts, bubbles, dancing, workshops and so much more. Visit the kids activities page for more information. See our children’s ticketing policy on the tickets page for entry information.

What’s the schedule for workshops?2013-11-19T07:22:53+00:00

The workshop schedule will be posted shortly before the festival on the workshop schedule page.

Where can I get tickets for the festival?2022-02-14T21:15:41+00:00

Tickets can be purchased online through via our tickets page. Tickets are available for purchase online only. 

All festival 3 day passes, single day tickets or camping tickets purchased through the website will be held at  the Pepsi amphitheater Box Office Will Call where you may exchange them for appropriate wristbands. Simply bring a photo ID to the Pepsi Amphitheater Box Office.

What can I do about a problem with my ticket order?2022-02-07T17:20:43+00:00

Please contact RPM Ticketing first at info@r-entertainment.com. They handle all ticketing needs and have records of all ticket orders.

Why haven’t I received my tickets for the festival?2022-02-14T21:16:05+00:00

Tickets can be purchased online through RPM Ticketing via our tickets page.

If you’ve already purchased tickets and have a question about your order, contact info@r-entertainment.com.

All festival 3 day passes, single day tickets or camping tickets purchased through the RPM Ticketing website will be held at the Pepsi amphitheater Box Office Will Call where you may exchange them for appropriate wristbands. Simply bring your RPM Ticketing receipt or confirmation number and photo ID as proof of your purchase to the Pepsi Amphitheater Box Office.

I’ve purchased tickets, but now I can’t come. Can I get a refund?2022-02-05T00:17:05+00:00

Refund Policy: Tickets are non-refundable. If you are unable to use your ticket, you may designate someone else to use it. Contact RPM Ticketing to transfer your ticket into their name: info@r-entertainment.com.

May I bring my pet to the festival or campground?2024-02-20T16:49:11+00:00

Amphitheater:
Pets are not permitted in the Pepsi Amphitheater. Only ADA compliant service dogs will be admitted.

Campground:
Dogs are not allowed in the Group South or Group North Campgrounds. Dogs are allowed in the RV, Main, West and Brigade Campgrounds.

The following campground dog policies remain in place for the RV, Main, West and Brigade Campgrounds:

  • You will be required to register your dog when you check in at the campground. You will be given a collar for your dog that will include your name, phone number and campground location.
  • Please understand dogs are never allowed to be loose anywhere in Ft. Tuthill County Park, including all campgrounds. DOGS MUST BE ON LEASH AND UNDER CONTROL AT ALL TIMES – NO EXCEPTIONS. If your dog is found to be loose in the campground you will be asked to vacate your campsite with no refund. Leaving dogs unattended in the campground is prohibited.
  • YOU ARE RESPONSIBLE FOR CLEANING UP YOUR DOGS WASTE; failure to do so will result in your removal from the campground.

THANK YOU FOR FOLLOWING OUR DOG POLICY – WE APPRECIATE YOUR COOPERATION!

(Only trained service dogs are allowed in Pepsi Amphitheater.)

May I bring my own chair to the festival?2024-02-20T16:48:23+00:00

Yes. You may bring your own lawn chair to the festival. There is also a large area in front of the stage where you may use the provided folding chairs or you may place your own low-profile chair on the lawn.

Please be considerate and not block others’ views of the stage.

If you leave your seats unattended, they are available for others to sit in until you return. You need to bring your chair with you at the end of each night. If you leave your chair inside the festival, you will find it outside the festival gate the next morning.

How can I enter my band into the band contest?2013-11-19T07:11:17+00:00

Visit the band contest page for information about how to enter the band contest.

What are my camping options?2013-11-19T07:09:53+00:00

Camping options have changed from previous years. For up to the minute information, please visit our camping page.

Are vehicles allowed in the campgrounds?2013-11-19T07:09:01+00:00

Each of the campgrounds has different rules for vehicles. Some campground tickets come with a vehicle pass, some need to be purchased in addition to the camping ticket. Visit our camping page for details about each campground.

Are there showers at the campground?2022-02-11T20:38:50+00:00

Showers are available to our campers for free. Find out more details at the campground check-in during the festival. For additional Flagstaff shower locations please see Flagstaff shower options for more information.

Is RV camping available?2024-02-20T16:46:41+00:00

Yes. Please visit our camping page to learn more about RV camping options.

Are campfires allowed at the campground?2022-01-20T04:14:04+00:00

Campfires are okay in some of the campgrounds (not all), barring any fire restrictions. If there are fire restrictions, you will be notified upon check-in. Please use the existing campfire rings available and you may choose to bring your own above-ground fireplace. Campfires must NOT be left unattended. Make sure yours is out before leaving the campground or retiring for the evening. Wood is available for sale, or you may bring your own. Pack it in, pack it out. Do not leave unused wood in the campground. Wood cutting inside the park is prohibited.

Visit our camping rules page for more details on campfires.

Booking Inquiries2013-11-18T07:13:23+00:00

Thank you for your interest in performing at the festival. Pickin’ in the Pines has a closed artist submission process and does not accept unsolicited artist submissions. Please do not contact Pickin’ in the Pines regarding artist submissions. Thank you.

Do you sell tickets locally?2022-02-05T00:15:44+00:00

Tickets are available online only. Visit our tickets page to purchase tickets.

How long are 3-day Early Bird tickets available?2024-02-20T16:45:44+00:00

Early Bird tickets are available through 3/31. Visit our tickets page to purchase tickets and get current pricing information.

Can children accompany me while volunteering?2023-08-07T21:51:33+00:00

Children may not accompany you during volunteer shifts. We need your full attention during your scheduled volunteer shifts. Of course, they are welcome to join you at the festival and in the campground (if you have purchased camping).

Are strollers allowed in the festival?2023-07-17T16:58:38+00:00

Strollers are allowed for children and long as they are not obstructing anyone’s view or walkways.

COVID-19 Information2022-02-07T17:18:20+00:00

COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.

Pickin’ in the Pines will adhere to all guidelines of Coconino County regarding COVID-19 at the time of the festival.

Rules & Policies

For more information about seating, parking, food & beverages, children, weather, tickets and more, please click below. 

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